Terms of service

Effective Date: [10-08-2025]

Welcome to Zeitora.store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase.

1. General Information

Zeitora.store is an online watch retailer based in Pakistan, offering luxury and premium timepieces. These terms govern your use of our website, including all purchases, services, and communications.

2. Eligibility

To use our website and place an order, you must:

  • Be at least 18 years old.

  • Provide accurate and complete personal details when registering or ordering.

3. Information We Collect

When you interact with our store, we may collect:

  • Personal Information: Name, email, phone number, and address.

  • Payment Details: Processed securely via trusted payment gateways (we do not store complete credit/debit card information).

  • Purchase History: Orders placed, preferences, and related details.

  • Technical Data: IP address, browser type, and browsing patterns via cookies.

4. How We Use Your Information

Your information is used to:

  • Process and deliver orders.

  • Communicate updates, promotions, and support.

  • Improve our services and website.

  • Ensure payment security and fraud prevention.

5. Data Protection

We implement SSL encryption and strict security measures to protect your personal information. Only authorized personnel have access to sensitive data.

6. Third-Party Sharing

We do not sell your data. However, your information may be shared with:

  • Delivery Partners to fulfil orders.

  • Payment Gateways to process transactions.

  • Legal Authorities when required by law.

7. Cookies

Zeitora.store uses cookies to enhance browsing, analyse performance, and personalize content. You may disable cookies in your browser settings, but some site features may not function properly.

8. Customer Rights (Under Pakistani Law)

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your data, subject to legal obligations.

9. Orders, Pricing, and Payment

  • All prices are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

  • Payment must be made in full before dispatch.

  • Zeitora.store reserves the right to cancel any order in cases of fraud suspicion or stock unavailability.

10. Returns and Refunds

Returns and refunds are handled according to our Return Policy, available on our website.

11. Limitation of Liability

Zeitora.store is not liable for delays, losses, or damages caused by third-party couriers or events beyond our control.

12. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on this page with an updated effective date

13. Contact Us

For questions about these Terms of Service, contact us at:
📧 Email: watchoura@gmail.com
📞 Phone: [+92 3351546707]